Designing an operational model for cybersecurity incident management
Structuring an incident management operating model that connects governance, roles, playbooks, evidence, communications, exercises, metrics, and continuous improvement.
Incident Response
Incident response starts before the incident
Response capability is built before the incident: by defining decisions, channels, scenarios, evidence, communications, and exercises that reduce unnecessary improvisation.
An incident response plan nobody can execute is not really a plan
A plan creates value when a team can activate it under pressure: people know who decides, what to record, what to preserve, how to escalate, and when to close.